WebSenseLogic | Freebies,Tutorials,Resources,Tips,Tricks,Hacks » IVR http://www.websenselogic.com Wed, 04 May 2011 07:07:08 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Skipping the boring navigational messages on IVR to directly talk to the Customer Care http://www.websenselogic.com/2009/12/skipping-boring-navigational-messages-on-ivr-to-directly-talk-to-customer-care/ http://www.websenselogic.com/2009/12/skipping-boring-navigational-messages-on-ivr-to-directly-talk-to-customer-care/#comments Mon, 14 Dec 2009 03:20:00 +0000 Admin http://www.websenselogic.com/?p=49 Whenever we dial some customer care or enquiry number we are greeted with long and boring series of navigational commands “Press1 to do this, 2 to do that and more. .. “ , now if you are a regular caller that hurts but with some clever use of DTMF tones signals knowledge we can trick the IVRs machine and can quickly navigate to wherever we wish inside a menu .

Continue reading Skipping the boring navigational messages on IVR to directly talk to the Customer Care…

]]> http://www.websenselogic.com/2009/12/skipping-boring-navigational-messages-on-ivr-to-directly-talk-to-customer-care/feed/ 0