Skipping the boring navigational messages on IVR to directly talk to the Customer Care

Whenever we dial some customer care or enquiry number we are greeted with long and boring series of navigational commands “Press1 to do this, 2 to do that and more. .. “ , now if you are a regular caller that hurts but with some clever use of DTMF tones signals knowledge we can trick the IVRs machine and can quickly navigate to wherever we wish inside a menu .

Suppose You have to dial 111 for Vodafone customer care which asks you further to press 2,3,1 to reach to the specific menu, then to automate this sequence  131 –> 2>3>1  we can use the (*) key on the mobile phone keypad to generate ‘p’ symbols (On Nokia sets  repeatedly press * to get a ‘p’ symbol  , while on Sony Ericsson keep the * key pressed to get a ‘p’ )

So now, just dial 111p2p3p1 for the above sequence of dialling 111 and then entering 2>3>1 to reach the menu without listening to all that gibberish .

This will save your time and money too.